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  5. Unblocking Browser Pop-up Windows When Using Panopto and Moodle

Unblocking Browser Pop-up Windows When Using Panopto and Moodle

In order to watch some videos in Panopto, a viewer must be logged into the Panopto system. Normally, this login process occurs automatically in the background when a user logs into a Moodle course that uses Panopto videos. Sometimes, however, browser security features, such as pop-up window blockers, may block the background authentication process and the videos will not play.

Allow Panopto and Moodle Pop-up Windows in Chrome

  1. Navigate to the Panopto video inside a Moodle course that will not play.
  2. Find and click the Pop-up blocker notice in the browser bar.  Usually, it is a small window icon with a red x on it.
Chrome-pop-up blocker icon
  1. Choose the Always allow pop-ups and redirects from https://gettysburg.mrooms2.net and click the Done button.
Chrome- Allow pop-ups choice
  1. Reload the browser window by clicking the Reload this page button.
Browser Reload or Refresh button
  1. A Panopto pop-up sign-in window will appear.
  2. Choose Gettysburg Moodle from the Sign in drop-down menu. (Students enrolled in the Gilder Lehrman Institute of American History Master’s program, should choose the Gilder Lehrman Moodle option.)
Panopto-drop-down menu Login Options
  1. Click the Sign in button.
  2. The pop-up window will disappear and the video should play.

Allow Panopto and Moodle Pop-up Windows in Firefox

  1. Navigate to the Panopto video inside a Moodle course that will not play.
  2. Find and click the Pop-up blocker notice in the browser bar. 
Firefox-pop-up blocker window notice
  1. Click the Options button and choose the Allow pop-ups for gettysburg.mrooms2.net.
Firefox-Allow pop-ups from Moodle choice
  1. Reload the browser window by clicking the Reload current page button.
Browser Reload or Refresh button
  1. A Panopto pop-up sign-in window will appear.
  2. Choose Gettysburg Moodle from the Sign in drop-down menu. (Students enrolled in the Gilder Lehrman Institute of American History Master’s program, should choose the Gilder Lehrman Moodle option.)
Panopto-drop-down menu Login Options
  1. Click the Sign in button.
  2. The pop-up window will disappear and the video should play.

Allow Panopto and Moodle Pop-up Windows in Microsoft Edge

  1. Navigate to the Panopto video inside a Moodle course that will not play.
  2. Find and click the Pop-up blocker notice in the browser bar.
Edge-pop-up blocker notice
  1. Choose the Always allow pop-ups and redirects from https://gettysburg.mrooms2.net and click the Done button.
Edge-allow pop-up windows option
  1. Reload the browser window by clicking the Refresh button.
Browser Reload or Refresh button
  1. A Panopto pop-up sign-in window will appear.
  2. Choose Gettysburg Moodle from the Sign in drop-down menu. (Students enrolled in the Gilder Lehrman Institute of American History Master’s program, should choose the Gilder Lehrman Moodle option.)
Panopto-drop-down menu Login Options
  1. Click the Sign in button.
  2. The pop-up window will disappear and the video should play.
Updated on May 9, 2023

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