Webex Teams for Windows

How to Download & Install Webex Teams for Windows

A downloadable copy of these instructions is available here.

To Download Webex Teams, please go to: https://www.webex.com/downloads.html/

Select the download for Webex Teams not Meetings.

Download Webex

Once you have downloaded Webex Teams, you will need to run the installer. The installer will download in the bottom left corner or you will need to navigate to your browser download folder.

When presented with the Welcome setup wizard, please press Next.

Click Next

After you press next, Webex Teams will start installing.

Installation Screen

After the installer is finished, check “Launch Webex Teams”. Select Finish.

Launch and Finish buttons

The Webex Teams application will launch. The EULA (End User License Agreement) will be displayed. Press Agree.

EULA Agreement

After you press Agree on the EULA, Webex Teams will have you sign in. You will enter your Gettysburg email address and press Next.

Sign in

You will be presented with the Gettysburg College Single Sign On page. Please enter your Gettysburg username and password.

Single Sign On Page

Once you sign in with your credentials, the Duo Authentication will be displayed. Please select an option to Authenticate.

Duo Authentication

If you encounter any messages like the one pictured below, you can click on Skip to bypass.

Skip to bypass

You will be presented with the Main Screen of Webex Teams. You can select the “Show Me Around” tutorial or you can skip the tutorial.

Tutorial or Skip

You will need sign in again with your Gettysburg username and password.

Enter username & password

You will now be presented with the main screen.

Main Screen

If you see this logo in the bottom left corner, then your Webex Teams is setup correctly.

Logo indicating Webex teams is setup correctly.

If you see this logo in the bottom left corner, then your Webex Teams might be experiencing an issue with the Phone settings.

Logo indicating Webex team might have a phone issue.

If you see the Amber logo, you will need to go the settings under your Avatar.

Amber logo indicating the need to go into settings.

Once in the settings you will click on Phone Services.

Phone settings

Click on Renew

Click Renew

After clicking on Renew, sign in with your Gettysburg username and password.

Enter Credentials

The Renew button should turn grey, and the Red X should turn into a Green Checkmark.

Renew button turns grey. Red X turns into a Green checkmark.

Select the Save button to save the settings.

Save button.

Note: When using your Soft Phone to make phone calls, dial as if you are dialing from your office phone. You will need to dial 9 for an outside line, then the 10 digit number. For dialing another campus extension, just dial the 4 digit extension.

Updated on May 15, 2023

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